The products displayed on Website carry limited warranty from brand/manufacturer/ distributor for a limited period against manufacturing defects only. The terms, conditions, duration of warranty, exclusions of warranty shall be as per warranty card attached with each product. Warranty commences from the date of the Invoice, unless specified otherwise.

Warranty is applicable within the limits of United Arab Emirates only unless specified otherwise in the warranty card or on the Website. Esmart will only be the facilitator of this service and primary responsibility for warranty service rests with the brand/manufacturer/ distributor. In the case the product is defective and/or requires repair, it is your responsibility to deliver the product, at your cost, to our designated collection centres in selected Esmart Showrooms and Service Centres in the United Arab Emirates.

In the case of Dead-on Arrival (DOA) product(s) / Out of the Box failure, the respective service centre/service provider will determine whether the product is DOA and will offer either a replacement or product repair at its discretion.

All marketplace products carry limited warranty from supplier/distributor for a limited period against manufacturing defects only.

Other than what is provided by the brand/manufacturer/distributor, we hereby expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted (including product information and/or specifications) on the Website.